Diamond General || Utilizing the Alarm Info Hint Feature in the Diamond AIoT Console ||

Diamond General || Utilizing the Alarm Info Hint Feature in the Diamond AIoT Console ||

Utilizing the Alarm Info Hint Feature in the Diamond AIoT Console


How to Use the Alarm Info Hint for Real-Time Notifications in the Diamond AIoT Console


The Diamond AIoT Console's Alarm Info Hint feature provides timely notifications of alarms on both the local and web interfaces. This feature allows users to quickly access and view events, messages, and related video footage with just one click, significantly improving the user experience. This guide explains how to utilize the Alarm Info Hint feature to manage and respond to alarm notifications efficiently.

Applicable Models

The Alarm Info feature is supported on the following NVR models:

  • NVR 4XXX-EI
  • NVR 5XXX-EI

Key Features of Alarm Info Hint

1. Real-Time Alarm Notifications

  • Immediate Access:
    • The Alarm Info Hint feature provides instant notifications of alarms. Users can access alarm details and related video footage directly from the live page or main menu.
  • Icon Notification:
    • The alarm information icon in the console is highlighted when new alarms are received. The number in the upper-right corner of the icon indicates the count of unread alarm messages. When there are no unread messages, the icon appears greyed out.


2. One-Click Event Access

  • Quick Event Viewing:
    • Users can click the alarm information icon to immediately view real-time alarm messages and associated events. This feature supports checking the time, event details, and recorded footage, all from a single interface.
  • Customizable Alerts:
    • In the Alarm Info page, users can customize which events trigger notifications, ensuring that they only receive relevant alerts.

How to Use the Alarm Info Hint Feature

Step 1: Monitor the Alarm Information Icon

  • On the LIVE page or the main menu, keep an eye on the alarm information icon.
  • When the icon is highlighted and shows a number in the upper-right corner, it indicates the presence of unread alarm messages.

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Step 2: Access Alarm Info Page

  • Click the highlighted alarm information icon to enter the Alarm Info page.
  • Here, you can view all real-time alarm messages, including the time of the event, event type, and associated video footage.

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Step 3: Review and Manage Alarms

  • In the Alarm Info page, review the details of each alarm by clicking on the event.
  • You can also configure the system to alert you only to specific types of events by adjusting the settings within this interface.
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Benefits of the Alarm Info Hint Feature

  • Timely Notifications: Receive immediate alerts for all relevant events, ensuring that critical alarms are never missed.
  • Improved User Experience: The one-click access to event details and footage streamlines the process of managing and responding to alarms.
  • Customizable Alerts: Tailor the notification settings to suit your specific needs, focusing on the most important events.