To access the web client, please use a Windows based PC and use Internet Explorer as the web browser.
Access the recorder’s web interface by typing in the IP address on the address bar of Internet Explorer. The path should look like the following: “http://xxx.xxx.xxx.xxx” (Note: If the HTTP port has been changed from default, you will need to add the port number after the ip address by inserting a colon “:” in between the address and port number).
Install all requested web plugins that are prompted by Internet Explorer. Once installed, you may need to refresh, or restart the web browser. You may install the plugin by selecting “Run”. In some instances, you may need to close the web browser to complete the installation. After installation completes, please re-open Internet Explorer.
Depending on the firmware of the recorder, there may be an updated plugin available. If so, you will see the following prompt. Follow the previous instructions to update the plugin.
Then you will enter the login page. Please log in with appropriate username and password. The device will be locked after 5 failed login attempts.
After logging in the recorder Web interface, click on “Configuration” on top.
When in the configuration page, you may find the “Video” tab in the Video/Audio section of the main menu from the left.
On the video page, you will have the option to select the stream (main/sub) for the audio function enabling. In most cases, we’ll put “Video&Audio” as the video type for both main and sub streams. Make sure to hit “Save” in the end to complete the process.
After selecting the source, go back to the live view and preview the camera. Click on the microphone-like icon from the toolbar on the bottom to enable 2-Way Talk.