Firmware Update for Recorders Below Version 1.2.9
This guide will walk you through the steps to upgrade your DVR/NVR safely and effectively. Upgrading involves risks, so please follow the instructions carefully.
Important Notes
Ensure that the upgrade is necessary for your device.
Verify that the firmware package matches your device model.
Do not power off the device during the upgrade.
For older device versions, contact technical support before upgrading directly to the latest version.
Firmware Upgrade Information for Titanium Recorders
Typically, you do not need to step-upgrade Titanium recorders unless specifically noted (e.g., upgrading from 1.2.x to 1.3.x might require special firmware). However, firmware versions 1.0.1, 1.0.2, and 1.0.3 will not accept the higher firmware versions directly. To work around this, you should first upgrade to 1.0.4 before proceeding to 1.2.x.
Instructions for Upgrading Firmware on Titanium Recorders
Download the Firmware
Download the Force File
Prepare the USB Drive
Extract all files from the downloaded package.
Connect a USB drive to your computer and format it as FAT32.
Remove all files from the Firmware folder and transfer all the extracted contents to the root of the USB drive (make sure no files are inside a folder).
Transfer the Force file onto the USB drive.
Safely eject the USB drive from your computer.
Upgrade the Titanium Recorder
- Power down the NVR/DVR.
- Insert the USB drive into the recorder’s front USB port.
- Turn on the recorder. The update process will begin automatically and may take varying amounts of time.
Important: Do not remove the USB drive during the update process, as this could damage the device.
When the system begins rebooting after the update is complete, remove the USB drive.
Additional Support
For further assistance or inquiries, please contact our tech support at:
Phone: (888) 397-1999