Akuvox General || How to Edit, Reset, and Delete User in Single Tenant Manager
How to Edit, Reset, and Delete User in Single Tenant Manager
When you are editing the user account information, you can not only search, edit and delete the user account, but also reset the account password at the request of users.
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Search and find the user by Name, Email, Mobile Phone Number, Family SIP Number, or SIP number.
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Do any of the following：
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Click
to reset the user's account.
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Click OK to reset the user’s account. Once reset, some data will be deleted while some not.
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Data to be removed including
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Family member accounts.
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Emails, mobile numbers, country/region, and landlines.
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Logs(audit logs excluded) and histories.
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Messages and alarms; and
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Accessing settings, including PIN, face data, NFC, Bluetooth, and QR Codes.
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Data to be kept including
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Family master account status, such as inactivated, expired, and so on.
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The number of free sub-accounts.
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Audit logs.
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Settings include Call Or IP Cal, time zone, language, home Automation, premium plan, and the With Indoor Monitor feature.
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Other changes including
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The user’s app changes to be unregistered and needs to be re-initialized.
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The user’s login credentials are reset, and the user is not going to receive the reset email.
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Click
to edit the user’s information, and click on Submit to save the changes.
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Scroll down the editing page and click on Delete to delete the user's account and click on Reset Password to reset the account’s password.
Note:
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The user time zone will be synchronized with the installer time zone if the time zone is not selected.
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It is free to create a new account in the family after resetting, while it charges after deleting. The resetting feature is suitable for rental scenarios, you can empty the accounts after the tenants moved out and create accounts for the new ones.
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You cannot edit the mobile phone number, email number, and area code of user accounts that have linked sites.
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