Akuvox General || How to Add Devices for Users in Single Tenant Manager

Akuvox General || How to Add Devices for Users in Single Tenant Manager

How to Add Devices for Users in Single Tenant Manager

After the user account is created, you can start adding the device(s) and third-party camera for the specific user. However, you need to make sure that all the devices have been added to your distributor’s MAC library.

  1. Go to the User Module.

  2. Click on of the user you want to add an intercom device or third party camera for.

3. Add devices for the users.

  • To add intercom devices, click Intercom Devices, then click New to add the device.


 

Add Device Description

No.

Field Name

Description

1

Owner

The user identification number is automatically generated.

2

MAC

Fill in the device MAC address.

3

Device Type

Select the device type of the device to be added.

4

Does the device have internet access?

This option appears when Doorphone is selected in Device Type field.

  • If the door phone is not connected to Internet, select No so that calls can be transferred to Smartplus App through the indoor monitor.

  • If the device is connected to Internet, select Yes and it can make calls normally.

Note: This option will only appear after the super manager enables Doorphone Offline Solution for your distributor.

5

IP Address

When No is selected in Does the device have internet access, you need to enter the static IP address of the indoor monitor that transfer calls for the door phone.

6

Device Name

Name the device to distinguish it from others.

7

Works offline

This option appears when Indoor Monitor is selected in Device Type field. If enabled, the device will transfer calls from offline door phones to SmartPlus App.

 

Note: This option will only appear after the super manager enables Doorphone Offline Solution for your distributor.

8

Arming Function

This option appears when Indoor Monitor is selected in Device Type field. When enabled, users can arm and disarm the device on the SmartPlus App.

9

Relay

Enable or disable the relay. You can add four relays maximum.

10

Add Security Relay

Add the security relay if the door phone is connected to an Akuvox SR01 security relay for the door unlock control.

11

Relay Name

Fill in the Relay Name, such as a location-based name “Front Door”.

12

DTMF Code

Set the DTMF code for the door unlock.

13

Unlock

Select specific unlock methods to trigger desired relay. For example, if you select PIN in Unlock type for Relay1 and select RF Card for Relay2, when users enter PIN codes on the door phone, only Relay1 will be triggered and vice versa. So far, only door phones R28 with firmware version 28.30.10.7 and above and X912 with firmware version 912.30.10.204 and above support this feature.

 

Note: If SmartPlus Homepage or SmartPlus Talkingpage is not checked, the corresponding icons will not appear on the app home page.