The template can maximize your efficiency in management especially when you are handling a large number of users for a specific office.
On the office dashboard, download the template on the dashboard.
Fill the information in the template, then click of the office to which you want to import the template.
Template Sample
Template Description
|
No. |
Settings |
Description |
|
1 |
Department |
Fill in the department name or number. Note: should not be more than 128 characters in length. |
|
2 |
Device |
Multi-tenant door phone=0 Single-tenant door phone=1 Indoor Monitor=2 Guard Phone=3 Access Control=50
“Device name, Device type, Device MAC”. Eg: Gate2,0,0C11050B9814; Living Room,2,0C11050893C6 Note: every two devices need to be separated by “;”. Note: device MAC must be added first in the MAC library of the office to which you want to import the data. |
|
3 |
Identity |
Select the office users’ identity: staff or personnel. |
|
4 |
First Name |
Fill in the office staff or personnel's first name. Note: should not be more than 64 characters in length. |
|
5 |
Last Name |
Fill in the staff or personnel’s last name. Note: should not be more than 64 characters in length. |
|
6 |
ID |
Enter the ID number of Staff or people. The ID should be unique and cannot be repetitive. |
|
7 |
|
Fill in the user’s Email. |
|
8 |
Mobile Number |
Enter the mobile phone number of the staff or personnel. The mobile number here is used for user account registration only. |
|
9 |
Telephone Calling Code |
Fill in the user’s country code. |
|
10 |
SmartPlus Intercom Feature |
Enter “1” to allow users to use SmartPlus app and enter “0” to disable the SmartPlus app service. |
|
11 |
Phone |
Fill in the landline number of the office staff or personnel to receive incoming calls. |
|
12 |
Call Type |
Call Type Code:
For example: if you select the code “3” , the call will be received in sequential order, first by SmartPlus app, indoor monitor, guard phone, and lastly by mobile phone if the call is not answered. |
Note
You can import both users and devices at the same time using one template.
You can edit and delete office users in a department if needed.
Note
You can only edit and delete the office users who have been moved into a specific department by the office property manager.
1. On the office dashboard, click on of the office you intend for the management ( it will automatically skip to the People and Device module ).
2. Select the department.
3. Click to delete the user, and click
to edit the user’s information.
4. On the upper right corner of the screen, click to edit the user information.