Akuvox General || How to add office users to cloud property

Akuvox General || How to add office users to cloud property

How to add office users to cloud property:

 

Add Office Users

You can add office staff and personnel to the offices you have created.

Add User to Office

After an office is created, you are required to add departments in the office, then you can start adding the users to the department you added.

1. Click on of the office you intend for the management (it will automatically skip to the People and Device module).

2. Click on + Add Department. On the pop-up page, name the department, and select its floor numbers (Optional). You can add 10 floors at maximum.

If you want to change its floors after the department is added, you can right-click the department name, then select Edit from the menu.

3. Click People And Device, select the staff’s department, and then New to add user.

4. Fill in the user information.

Note

  • Advanced User can add the devices and set up access group to access the public devices through out the office(across all the departments).

  • Basic User can add their private devices and can only be allowed to access their own private devices and public devices in their own department.

Note

  • When the SmartPlus Intercom Feature is disabled, you will only have one call type: Indoor monitor/guard phones.

Setting Description:

No.

Field Name

Description

1

Identity

Select basic user or advanced user.

2

First Name

Fill in the user’s first name.

3

Last Name

Fill in the user’s last name.

4

ID

Enter the ID number of users. The ID should be unique and cannot be repetitive.

5

Email

Enter the user’s email.

6

Accessible Floors

Set the accessible floors so that the staff or personnel can take lifts to the specified floors using his/her cards or facial recognition. If you have set the department’s floor(s), the floor(s) will display on the accessible floors box automatically. You can add 10 floors at maximum.

Note:

  • If you have set the department’s floor(s), the floor(s) will display on the accessible floors box automatically.

  • Any changes to the department floor(s) will NOT impact to the accessible floors of added staff/personnel.

  • The accessible floor data will be sent to public devices with the permissions.

7

Language

Select the language of the emails notifying the user of the account information. The following languages are supported:

English, Simplified Chinese, Korean, Japanese, Turkish, Polish, Russian, Spanish, Bosnian, Danish, Vietnamese, and French.

8

Country/Region

Select the country or region code of the user. The area code will be displayed before the mobile phone number.

9

Mobile Number

Enter the user’s mobile phone number.

10

SIP Call or IP call

Select “All my devices were installed in the same place (villa or house)” for IP call if all of the user’s intercom devices are in the same LAN (Local Area Network).

If not, select “Some of my devices were installed in the different place (villa or house)” for SIP call.

11

SmartPlus Intercom Feature

If enabled, the user is allowed to use SmartPlus app.

12

Landline 1/2/3

Fill in the user’s landline numbers, e.g. mobile phone numbers or telephone numbers. Three landline numbers are supported.

13

Call Type

Select the call type. For example:

  • SmartPlus and indoor monitors/guard phones, with phone as backup: means the call will be received in sequential order, first by Smart Plus app and indoor monitor, then guard phone, and last by mobile phone.

Note: you can only select the call type “Indoor monitor/guard phones” when you disable the SmartPlus Intercom Feature.