Akuvox General || How to create a Property under Office Management

Akuvox General || How to create a Property under Office Management

How to create a Property under Office Management:

 

Create Office

An office must be created first on the dashboard before you can proceed to the other management involving devices, staff, people, and access control, etc.

1. On the upper left corner of the screen, select Office.

2. Click + New on the dashboard.

3. Set up the office by filling in the related office information.

4. Select your feature plan.

Office Setting Description

No.

Settings

Description

1

Landline Service

Switch on/off the landline service (communication between telephone/mobile phone and intercom devices). Landline service is a premium feature in the feature plan.

2

Feature Plan

Select basic or premium features for the office.

  • Basic feature: this feature does not allow office property managers to enable or disable the PIN code and QR code access methods, neither are they allowed to control package notification service (available in R29 only).

  • Premium feature: this feature allows office property managers to enable or disable PIN code and QR code access method. And office staff are allowed to control package notification service (available in R29 only).

Note1: When the feature plan service expired, the office property manager will not be able to control the function in the feature plan.

Note2: When the feature plan is set, it can not be changed.

3

Office Name

Enter the office’s name, which can be a company name.

4

Address

Enter office’s address (Street, City, Post Code, State/Province) based on which the indoor monitor can access local weather condition. The temperature and weather condition will display on the device home screen. So far, only C319 with firmware version 119.30.10.203 and above supports this feature.

5

Time Zone

Select the time zone of the office.

6

Time Format

Select the time zone of the office (12-hour/24-hour format).

7

Date Format

Select the date format (Y/M/D; M/D/Y; D/M/Y).

8

Contact Display Order

Select First Name, Last Name, or Last Name, First Name that determines the display order of user names on the device contact list.

9

Charge Mode

Only installers are allowed to pay for the SmartPlus service (both account activation and renewal).

10

Send Expiration Email to PM

Switch on the service expiration email notification to the end users, property managers, and installers if needed. The notification will be sent in 1 day, 3 days, 5, days after the expiration.

1-day expiration: an email notification will be sent to end users for expiration.

  1. day expiration: an email notification will be sent to end users for the expiration.

  2. day expiration: an email notification will be sent to property managers and installers for the expiration.

15-day expiration: an email notification will be sent to installers for the expiration.

Note: if it is switched off, the expiration notification will be sent to installers only.

11

Send Renew Email To PM

Switch on service renewal email notification to the office property manager if needed.

Edit/Delete Office

After an office is created, you can edit or delete the office if needed.

1. Click on of the office you want to edit or delete. To easily find the desired project, you can click the icon next to Name to reorder them.

2. Edit the office setting or delete the setting.

 

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