Emerald Recorder || Finding Recorder Information || Web GUI
To access the web client, please use a Windows based PC and use Internet Explorer as the web browser.
Access the recorder’s web interface by typing in the IP address on the address bar of Internet Explorer. The path should look like the following: “http://xxx.xxx.xxx.xxx” (Note: If the HTTP port has been changed from default, you will need to add the port number after the ip address by inserting a colon “:” in between the address and port number).
Install all requested web plugins that are prompted by Internet Explorer. Once installed, you may need to refresh, or restart the web browser. You may install the plugin by selecting “Run”. In some instances, you may need to close the web browser to complete the installation. After installation completes, please re-open Internet Explorer.
After you login, select the “Setup” option.
The Setup page will show the current model and firmware version of the system. This page should be sufficient enough information for any technician to help troubleshoot the system.
In the Basic Info page, you can find Model number, Serial NO, Firmware Version and change system language. You can provide all information from here to our tech support while troubleshooting.
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