Akuvox Cloud || How to Check/ Export Access Logs
7.1. Check/Export Door Logs
Door logs are divided into two types, namely Call type and Door release type. The Call type log shows the SIP/IP-based calls initiated on the door phone, indicating when, where and to whom the calls are made, while the Door release type log tells you when, where and by whom the door unlocks are made (be it failure or success). You can narrow down your log check by the specific time range with parameters: Door phone, Initiated by, Apartment, and RF card, PIN for the targeted search.
- Check “Call” Type Door Logs
- Click on Door Logs.
- Select Call type in Log Type field.
- Set up the time range for the door logs to be checked.
- Select the building and further narrow down the search by Door phone, Initiated by, Apartment, and RF card, PIN for the targeted search if needed.
- Click on Export Logs to export logs.
- Parameter Set-up:
|
No. |
Column Name |
Description |
|
1 |
Happened On |
Shows when the call is made on the door phone. |
|
2 |
Building |
Shows in which building the call was made. |
|
3 |
Door Phone |
Shows on which door phone the call is made. |
|
4 |
Initiated By |
Shows who has made the call on the door phone. |
|
5 |
APT |
Shows to which apartment the call is made. |
|
6 |
Log Type |
Indicates your current log type. |
|
7 |
Action |
This indicator is for the door release type log. |
|
8 |
Key |
This indicator is for "Door release type" log. |
|
9 |
Response |
This indicator will be shown as "Success" regardless of what number is dialed on the door phone. |
|
10 |
Capture |
Show you the captured image of the call initiators. You can click on image for an enlarged picture. |
- Check "Release" type door logs
- Select Door Release type in the Log Type field.
- Set up the time range for the door logs to be checked.
- Select the building and further narrow down the search by Door phone, Initiated by, Apartment, and RF card, PIN for the targeted search if needed.
- Click on Export Logs to export logs.
- Parameter Set-up:
|
No. |
Column Name |
Description |
|
1 |
Happened On |
Shows when the door is unlocked. |
|
2 |
Building |
Shows in which building the door is unlocked. |
|
3 |
Door Phone |
Shows on which door phone the door unlock is made. |
|
4 |
Initiated By |
Shows who has unlocked the door on the door phone. It can be the name of the resident, the property management staff, the delivery personnel or the unidentified visitors. |
|
5 |
APT |
Shows the apartment of the resident who has unlocked the door. |
|
6 |
Log Type |
Indicates your current log type. |
|
7 |
Action |
Shows how the door is unlocked such as unlock via "Face recognition", "PIN code", "RF Card" etc. |
|
8 |
Key |
Shows the PIN code, the RF card number, Temp key or the face recognition that has been used for door unlock. "****" corresponds to PIN code access, the resident’s name corresponds to facial recognition access, while the RF card code corresponds to the RF card access by residents or visitors. |
|
9 |
Response |
This field will be shown as "Success" regardless of what number is dialed on the door phone. |
|
10 |
Capture |
Show you the captured image of residents or visitors who have attempted the door unlock. You can click on the image for an enlarged picture. |
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