Akuvox General || How to check/export door access logs

Akuvox General || How to check/export door access logs

How to check/export door access logs

Logs

Log module contains six sub-modules used for checking the door logs, call history, temperature logs, image captured, temperature logs, motion alerts, and operation logs that can be stored for 30 days. With Log Access Control enabled by your installer, you can check door logs, call history, and captured images.

When Log Access Control is not enabled by your installer, you cannot check door logs, call history, and captured images. The three modules will be hidden.

Check/Export Door Logs

Door logs have 4 types: All, Call, Door Release, and Door Close. The Call type log shows the SIP/IP-based calls initiated on the door phone, indicating when, where and to whom the calls are made, while the Door Release/Close logs tell you when, where and by whom the door unlocks are made (be it failure or success). You can narrow down your log check by the specific time range with parameters: Device Name, Initiated by, Apartment, and Action for the targeted search.

  1. Click on Door Logs.

  2. Select Call type in Log Type field.

  3. Set up the time range for the door logs to be checked.

  4. Select the building and further narrow down the search by Device Name, Initiated by, Apartment, and Action for the targeted search if needed.

  5. Click on Export Logs to export logs.

Parameter Set-up:

No.

Column Name

Description

1

Happened On

Show when the call is made on the door phone.

2

Building

Show in which building the call was made.

3

Device Name

Display the device name to distinguish it from others.

4

Initiated By

Show who has made the call on the door phone.

5

APT

Show to which apartment the call is made.

6

Log Type

Indicates your current log type.

7

Action

This indicator is for the door release type log.

8

Key

This indicator is for “Door release type” log.

9

Response

This indicator will be shown as “Success” regardless of what number is dialed on the door phone.

10

Capture

Show you the captured image of the call initiators. You can click on image for an enlarged picture.

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