Diamond Recorder || Resetting the Recorder Password || Web GUI
Diamond Web: How to Password Reset Recorder
***Note: You must use Internet Explorer to view the system via web interface***
***You will need the phone app for this password reset (IDMSS Plus or GDMSS Plus)
To access the web client, please use a Windows based PC and use Internet Explorer as the web browser.
Access the recorder’s web interface by typing in the IP address on the address bar of Internet Explorer. The path should look like the following: “http://xxx.xxx.xxx.xxx” (Note: If the HTTP port has been changed from default, you will need to add the port number after the ip address by inserting a colon “:” in between the address and port number).
Install all requested web plugins that are prompted by Internet Explorer. Once installed, you may need to refresh, or restart the web browser. You may install the plugin by selecting “Run”.
On the login page, select “Forgot Password”
Once on the password reset page, you will receive a QR code that displays. You will then open up the phone app and go to the “retrieve password” screen, then scan the QR code with your phone. A code will then be sent to the registered email address. Enter the code on the screen to reset the password.
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