To access the web client, please use a Windows based PC and use Internet Explorer as the web browser.
Access the recorder’s web interface by typing in the IP address on the address bar of Internet Explorer. The path should look like the following: “http://xxx.xxx.xxx.xxx” (Note: If the HTTP port has been changed from default, you will need to add the port number after the ip address by inserting a colon “:” in between the address and port number).
Install all requested web plugins that are prompted by Internet Explorer. Once installed, you may need to refresh, or restart the web browser. You may install the plugin by selecting “Run”. In some instances, you may need to close the web browser to complete the installation. After installation completes, please re-open Internet Explorer.
Depending on the firmware of the recorder, there may be an updated plugin available. If so, you will see the following prompt. Follow the previous instructions to update the plugin.
Once logged into the system, select the Configuration tab.
In the Configuration menu, you will be taken to the device information page automatically. This page will provide any necessary information for an ENS technician to help troubleshoot any issues at hand.