To access the web client, please use a Windows based PC and use Internet Explorer as the web browser.
Access the recorder’s web interface by typing in the IP address on the address bar of Internet Explorer. The path should look like the following: “http://xxx.xxx.xxx.xxx” (Note: If the HTTP port has been changed from default, you will need to add the port number after the ip address by inserting a colon “:” in between the address and port number).
Install all requested web plugins that are prompted by Internet Explorer. Once installed, you may need to refresh, or restart the web browser. You may install the plugin by selecting “Run”. In some instances, you may need to close the web browser to complete the installation. After installation completes, please re-open Internet Explorer.
After logging in, select the “Setup” option.
After selecting Setup, select Maintenance
After selecting Maintenance, select the Maintenance sub-menu.
On the Maintenance page, there are two options to do a firmware upgrade: If the system is online, the easiest way to upgrade would be via the cloud option. If the system is not online, please receive the firmware from a technician and upload the file to the NVR via PC and upgrade accordingly.