Akuvox General || How to Manage Device MAC Library

Akuvox General || How to Manage Device MAC Library

How to Manage Device MAC Library

When you obtain the device’s MAC address, you will need to store them in the MAC library of the specific office as a record. You can also search and check for all the MACs that are bound or not bound with the users.

Add MAC to MAC Library

You can add the MAC to the MAC library in the specific office manually or using a template.

  • Add MAC Manually

  1. Go to MAC Library Module.

  2. Click on Add and fill in the device MAC.

  • Add MAC using Template

  1. Click on Import.

  2. Select the MAC template from your personal computer and upload it.

  • MAC Template

Note

  • One MAC only in each line. And the MAC addresses in the template can be obtained from your distributor or you can find the MAC at the back of the device.

Remove the MAC from the MAC Library

  1. Go to MAC Library module.

  2. Search the device by MAC.

  3. Remove the device from your MAC library.

Note

  • If the device is bonded with the user, you are required to unbind them before you are allowed to remove the device MAC from the MAC library.

 

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