***Note: The following setup steps will only work on the ENS series recorders.***

On the live view, move the mouse to the top center area and click the “arrow-like” button for the main menu access.

After selecting the Menu button, select System tab.

Then select the Network tab.

On the Network menu, confirm that the network settings under the TCP/IP page is correct to connect to the internet properly. Also make sure the DHCP is DISABLE in this case because we are going to use the static IP address for the DDNS setup.

After confirming all the information on the TCP/IP is correct, select DDNS tab.

On the DDNS setup page, you will need to enable the service before inputting the DDNS info. On the DDNS Type, you may use any of the service providers in the list, including DynDNS, PeanutHull, or NO-IP, if you already have an account set up with them. Otherwise, you may use CUSTOM DDNS to manually put in the DDNS info of the provider that you have an account with.

In this case, we’re using the eaterndns.com as our DDNS service provider. Simply put in the information of server address, domain name, user name, and password before clicking “Apply”. If the Internet connection has no issue and all DDNS info is correct, the status of DDNS service will show “DDNS status is normal” after the system reboots.

Next step, you will need to enable and perform the port forwarding in your router (gateway), including the HTTP (80 by default), RTSP (554 by default), and Server ports (8000 by default). You will need to direct those ports to the IP address of the recorder in the router in order to get the data pass through to the remote devices, such as mobile phones and PCs/laptops that are not in the same locations. Please consult with your system administrators or installers if your device is using different ports other than the default ones. Please Note, “Port Forwarding” is a general term in the advanced settings of the router. Different router manufacturers may have different names for this function. Please refer to your router manufacturers for more information.

Once the port forwarding sets up correctly on your router, you should be able to access the device remotely by typing “http://domain name:http port#” at the address bar of the browser on your PC/laptop. If the HTTP port number is 80, you don’t need to type port# after the domain name. As for the remote access through the mobile phone APP, please make sure to use the correct Server Port when adding the device to the cellphone. In this case, the default server port of the recorder should be 8000.