Titanium Recorder || Titanium Recorder Password Reset (CONTACT REQUIRED) || Local GUI

Titanium Recorder || Titanium Recorder Password Reset (CONTACT REQUIRED) || Local GUI

Password Reset Instructions for Titanium Recorders

Before contacting Technical Support for a password reset on your Titanium NVR, please ensure you have the following:
 

  • Device Serial Number: You must provide the serial number of the device for verification. Without it, we cannot proceed with a password reset.


Steps to Reset the Password

Ensure that the system is logged out before attempting a password reset.

Click on the icon located in the lower left-hand corner of the screen and select "Login".
image-1634668819129.png
 

On the login screen, click "Retrieve Password".
image-1634668829224.png
 

If the security question is not set up or you prefer another method, click on "Dynamic Password."
If you have set up a security question, you may answer it to unlock the device.
image-1634668871983.png


Provide all the information displayed on the Dynamic Password page. It is crucial that every detail is accurate, including capital letters for the MAC address, colons, spaces, etc. Once you provide this information to a technician, they will generate a code for you.
image-1634668884551.png


Enter the code provided by the technician, which will be a mix of numbers and capital letters, on the last line of the Dynamic Password page.
image-1634668904210.png


For additional support, contact our technical support team at:

Email: support@enssecurity.com
Phone: (888) 397-1999

Note: Ensure that the system is logged out and that all information provided is accurate to avoid delays in the password reset process.



 

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