Akuvox General || Door Phone won't call monitor on a closed local network

Akuvox General || Door Phone won't call monitor on a closed local network


 

Akuvox door phones wont call indoor monitors on closed local network. Sip hacking needs to be disabled to receive calls from Door Phones.

1. Log into Indoor Monitor Web UI through ip address.

2. Navigate to Account> Advanced > Prevent SIP Hacking > Set it to DISABLED.

This setting will allow indoor monitors to receive direct IP Calls from Outdoor Phones.


 

C31xx Monitors:


 


 

    • Related Articles

    • Akuvox General || Akuvox - Door Lock does not work when triggered from Indoor Monitor

      Akuvox - Door Lock does not work when triggered from Indoor Monitor. Below are troubleshooting questions and steps causing an Akuvox monitor from not opening the door lock. Questions to ask call: Has this worked previously? Was there any work ...
    • Akuvox General || Call Forwarding

      Akuvox General || Call Forwarding ______________________________________ Users have the option to set up Call Forwarding to another number from the device’s Web Interface. For this example we will be using a Door Phone to call an Indoor Monitor. ...
    • Akuvox General || How to Reset Akuvox Device WebUI Passwords on a Closed Network

      If your device is tied to your Akuvox Cloud, reference this page: https://enssecurity-support.force.com/s/article/Akuvox-Cloud-How-to-reset-the-web-password-for-single-button-series-door-phone This document is for devices not connected to the ...
    • Akuvox Local || Voice Assistant

      Akuvox General || Voice Assistant -------------------------------------------- Albert is a Voice Assistant from Akuvox. The Voice Assistant may be configured for intercom calls, door opening, arming modes, and other functions. Voice Command: "Albert" ...
    • Akuvox Local || Remotely unlock doors connected to C315 Indoor Monitor

      How to remotely unlock Electronic Door Lock that is directly connected to the C315W Indoor monitor relay using HTTP Unlock and Action URL. NOTE: 'remote control enable' means that we can control the local relay remotely. 1. Go to C315 web portal ...