Zoho
General || Remote Viewing Fails on Laptop/CMS
Remote Viewing Fails on Laptop/CMS Issue: Cameras work on the phone (away) and laptop (at home), but the laptop fails to connect when off-site. The Cause: Local vs. Remote Addressing The Phone: Usually uses a Cloud ID / P2P Serial Number. This ...
General Recorder || Troubleshooting Constant Reboots || Local
Troubleshooting Constant Reboots Applies to: All NVR and DVR models Issue: Unit restarts unexpectedly or enters a reboot loop. Step 1: Verify the Power Supply The most common cause of rebooting is insufficient voltage. Over time, power adapters can ...
General || How to Recover Data from a Failed RAID Array ||
How to Recover Data from a Failed RAID Array Step-by-Step Guide to Recovering Data from a Failed RAID Array RAID arrays are widely used to improve data performance, redundancy, and reliability. However, RAID failures can still occur due to disk ...
General || Understanding RAID Levels 0-5 for Data Storage ||
Understanding RAID Levels 0-5 for Data Storage A Guide to RAID Levels 0-5: Features, Benefits, and Use Cases RAID (Redundant Array of Independent Disks) is a technology that combines multiple physical hard drives into a single logical unit to improve ...
General || How to Obtain the RTMP URL and Stream Key for YouTube Live ||
How to Obtain the RTMP URL and Stream Key for YouTube Live This article provides a step-by-step guide to obtaining the RTMP URL and Stream Key needed for live streaming on YouTube Live. These credentials are essential for setting up your streaming ...
General || Using outdated Internet Explorer instead of Edge
How to set up old version of Internet Explorer instead of Edge If you are experiencing issues with IE mode on Edge you can still gain access the outdated Internet Explorer. Open Internet options Programs > Manage Add-ons > Learn more about toolbars ...
General || ENS Security Password Reset Policy
At ENS Security, the security and privacy of the devices we distribute are paramount. We strive to implement robust procedures for password resets, with the objective of maintaining the highest levels of security and ensuring our customers' ...
General || SSL Certificate Local installation
SSL Certificate Local installation In certain installations, it may be required to use the HTTPS protocol which safely encrypts data between the web browser and the IP camera (or the recorder). Nowadays, almost all security IP cameras and NVRs ...
General || Recommended Encode Settings for Best Performance
Recommended Encode Settings for Best Performance. Setting optimal encode settings can improve system performance, storage space, and reduce bandwidth transfer. Regarding camera encoding (regardless of make or model) we recommend the following: ...
General || Crimping Pass-Through RJ45
How to crimp pass-through RJ45 Use a cable stripper to remove the cable jacket and expose the twisted pair wires. Untwist the cables, you will see 4 pairs of twisted cable pairs: Orange / White Orange, Green / White Green, Blue / White Blue, and ...
General || POE Dip Switches
AI QoS (Dip 1) When AI QoS is enabled on the 4 and 8 port models, all ports will prioritize Video and VoIP traffic flows over others. For example, an IP camera streaming in real-time takes preference over a user transferring a backup file to a ...
General || Device Offline Troubleshooting ||
A few reasons a recorder can go offline: power surge, blackout, new ISP, ethernet cable came loose, PPPoE was enabled. If there is a computer on site, ping the recorders IP address to see if the recorder is communicating with router. Start by ...
General || Finding Firmware on ENS Website
To find the latest firmware on your current device on our website: Input the model number in the search bar at the top of your screen. In this example, we will be using: ED9308H5NV-8P-3N Out of the searched option select your device. Click on ...
General || Installing AnyDesk on Windows
Open your web browser and go to www.anydesk.com Click “Download Now” Click “Open File” in Downloads Provide the AnyDesk address to the support agent
General || Installing AnyDesk on Mac
This guide will cover installing Anydesk on a MAC using the Safari browser. Step 1: Open Safari and navigate to anydesk.com. Click on the “Download Now” button. Step 2: Open the download file and then click “open”. Step 3: Drag the Anydesk icon to ...
General || Crimping RJ45
Use a cable stripper to remove the cable jacket and expose the twisted pair wires. Untwist the cables, you will see 4 pairs of twisted cable pairs: Orange / White Orange, Green / White Green, Blue / White Blue, and Brown / White Brown We will be ...
General || Network Commands
Commands Ping Verifies IP-level connectivity to another TCP/IP computer by sending Internet Control Message Protocol (ICMP) echo Request messages. The receipt of corresponding echo Reply messages are displayed, along with round-trip times. ping is ...
General || Identify Products
General || Multimeter: Measuring voltage and draw
Using Multimeter to Test DC Voltage on a Power Supply Set your multimeter to read DC Voltage. Plug in power supply and turn on the multimeter. Stick the positive test lead (red probe) into the power supply connector. And hold/place the negative test ...
General || ONVIF
What is ONVIF (Open Network Video Interface Forum)? ONVIF is a global open standard that allows IP based CCTV equipment from different manufacturers to communicate with each other. An example of ONVIF in action would be if you used a NVR from our ...
General || Setting up E-mail account on a recorder using Google (Gmail)
This tutorial will show you how to add a Google mail account (Gmail) to a recorder to IP camera so that the client is able to receive notifications via Email, an example would be Motion Detection: If a camera detects motion, it will send out an email ...
General || Chrome IE tab Extension guide
Step 1. Step 2. Step 3. Step 4. Step 5. Step 6. Step 7. Step 8. Step 9. Step 10. Complete.
General || Format large USB as FAT32
Formatting large USB drives as FAT32 When formatting a drive on Windows you are limited to 32GB drives on Windows. As a work around to format USB drives in FAT32 format, we can use Rufus. Formatting will delete any files on the drive that you format. ...
General || DDNS using NO-IP
1. Make a no-ip account here -> https://www.noip.com/sign-up 2. Once you have made an account, sign in and you will be prompted to make a username (This is important) 3. Under DDNS type (not line exclusive) select "NO-IP" 4. For the Server Address ...
General || Axis RTSP Stream
mainstream: onvif-media/media.amp?profile=profile_3_h264&sessiontimeout=60&streamtype=unicast substream: onvif-media/media.amp?profile=profile_1_jpeg&sessiontimeout=60&streamtype=unicast
General || Resolution Chart
General || Port Scan (YGS)
Go to https://www.yougetsignal.com/ Click "Port Forwarding Tester" Yougetsignal.com will automatically populate the public IP address. Enter the "Port Number" you wish to scan. Click "Check" Note: You may also manually enter the "Remote Address" to ...
General || PoE Chart
General || AnyDesk Mac Permissions
Guide from: https://support.anydesk.com/Security_Permissions_on_macOS Note: Applies for Mojave, Catalina and Big Sur. AnyDesk may only receive sessions when Accessibility and Screen Recording permission is granted by the macOS system. Add AnyDesk to ...
General || Allowing Firewall permission On Networks
Sometimes when using our IP scanning tools no devices will show up despite being on the same network. One possible reason for this is that Windows Defender Firewall is blocking these programs on your Windows computer. When you first install the ...
General || Internet Explorer opens / redirects to Microsoft Edge
If your browser is redirecting you to Microsoft Edge when you try to open Internet Explorer you must disable the redirect feature. Click on the three dots and select "Settings" Within "Settings" go into "Default Browser" Set the "Let Internet ...
General || ActiveX setup
If you have a problem with plugins please enable ActiveX settings within Internet Explorer: Click the gear icon and select "Internet Options" Select the tab labeled "Security" and click "Custom level" Enable any ActiveX settings except for the first ...
General || Internet Explorer Mode for Edge
Open Microsoft Edge and click the "..." icon. Click "Settings" Click the "Default Browser" button Once the option is enabled, you will be prompted to restart your browser. Click the "Restart" button. Navigate to your desired page, then click "More ...